Overview: This position reports to the Director of International Projects.The unit is responsible for the design, management and delivery of 30+ one week immersion modules for partner universities.Responsibilities:Pre-programProgram creation Atenea platformScheduling of academic sessions/confirming with facultyRequest access to the documentation campusSet-up campus online for each programPrepare invitation letters and visa requirement information for students.Register students in CRMLiaise with program coordinators at partner schoolsTrack student registration for each programPurchase student and faculty materials when neededManage all catering and restaurant bookingsSend schedule and attendance reminders to program facultySet-up classrooms the day before the programWeek Of ProgramOrganize airport transfers for groups upon arrival + transfers related to company visits + visits to Segovia and IE Tower.Track Covid-19 passports for entry into IE campus (es)Manage program cultural activities in other Spanish cities if required (Salamanca, Toledo, Córdoba).On-site support for professors and participants during program week, including cultural visits, formal meals, and company visits.Prepare certificates of completion for participantsManage program evaluationsPost-programEnsure that all program documentation + presentations is available on IE campusPrepare expense reports for each programPrepare program evaluation reports and distribute to faculty, program management + partner universityPrepare student experience report upon completion of each programPrepare invoices for programs and follow-up on paymentsFollow-up with partner university as neededAdditional DutiesSupport program management in the creation of marketing material (brochures, flyers, etc.) used for promoting programs, as well as track lead generation through Power BI.Support program management in creating agendas and budgets/forecasts for programs.Support program management in the preparation of program contracts.Qualifications:Bachelor's degree.Minimum 3 years of professional experience.Fluency in both English and Spanish, (verbal and written).Excellent organizational and communication skills.Strong Microsoft Office (Excel, shortcuts, sorting functions, sorting & filtering data).Cross-cultural experience.Strong project management skills & attention to detail.Customer relations experience a plus.#J-18808-Ljbffr