At Air Liquide Healthcare Iberia, we are specialists in the manufacture and commercialization of medical and healthcare gases.
We manufacture and supply medical gases; we develop, install, maintain equipment and propose essential solutions for their proper use.
We work with the highest safety standards in all our processes to ensure the proper use and handling of our gases, services and equipment at all times.
In addition, we have a large team of experts and professionals who have an in-depth knowledge of our customers' needs.
How will you CONTRIBUTE and GROW?In this position, you will contribute by planning, controlling, and managing the operations of the Remote Care Center, ensuring its proper functioning through the management of appointments, telephone reviews of patients, control of the technological equipment provided to healthcare personnel, and supervision of compliance with procedures and safety regulations by the staff assigned to your charge.
This is a strategic position where the main functions will be:
Manage a multidisciplinary healthcare team: supervise, coordinate, and motivate your team.Plan, control, and manage the operations of the Remote Care Center, ensuring the proper functioning of remote patient care services, such as telephone reviews and monitoring of telemonitored patients.Lead the coordination of the remote service needs of the delegations.Ensure optimal patient adherence through the management of follow-up visits at a distance, guaranteeing the quality of service provided to patients in the delegations, in coordination with all stakeholders in the process at the delegation level.Ensure technical support: professionalize the resolution of telephone problems and remote support to patients.Support business development by promoting actions carried out in Digital Health and associated projects.Assist in coordinating the administrative activities carried out by Regional Operations Managers or Delegation Directors.Follow up and manage reports and KPIs.Compliance with the rules of use of work tools.Supervise compliance with safety regulations and work procedures of the staff under your charge. Are you a MATCH?You will be the right person for this position if you meet the following requirements:
Higher education and/or university degree preferably in the health field, without ruling out other branches.Experience of at least 2 years in similar functions.Previous experience managing teams is highly valued.Intermediate English level.Good use of computer tools - intermediate to advanced (SAP, Excel). Regarding the location of the position, it is preferable to be located at Calle Orense (Head Office) but remote positions in other regions are also considered, with openness to geographical displacements.
Our Differences make our PerformanceAt Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world.
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