Delivery Consultant @ NextLink Group | MBA, BlockchainCompany DescriptionNextLink is a global leader in IT, BPO, and digital services, with a deep-rooted passion for automation and innovation. Our focus is on delivering high-quality technology solutions through man-machine collaboration and targeted talent sourcing. We value customer focus, passion, collaboration, empowerment, and flexibility in all aspects of our work.Role DescriptionThis is a full-time on-site role for a Contents Steward at NextLink Group in Barcelona. The Contents Steward will be responsible for managing digital content, ensuring accuracy and relevance, and supporting the organization's digital transformation initiatives on a day-to-day basis.Content Management: Oversee the storage, approval, and distribution of promotional and medical content within the global content creation and utilization model.Platform Support: Provide technical assistance and support for Vault/Aprimo platforms, including user management, task management, and support ticket resolution.Data Management: Run service reports, follow up on metrics, and ensure data quality and integrity.Incident Management: Handle incidents related to the content approval process, organize and process data, and report on incident trends.User Onboarding: Verify user registration information, ensure accurate data entry, and follow proper procedures for onboarding new users.Data Remediation: Perform data remediation tasks within the platform to maintain data accuracy and consistency.Requirements:Availability to work from Monday to Friday in US time zone (13/14h CET to 21/22h CET).Fluent English. Strong communication and interpersonal skills.Certificate of Higher Education (Professional Formation) or Bachelor's Degree.Strong understanding of content management principles and practices. Familiarity with content creation and approval workflows.Experience with content management systems (Vault/Aprimo preferred).Excellent organizational and time management skills to ensure agile and good quality of task management.Familiar with databases and data entry.Proficiency in reporting. Effective verbal and written communication skills when providing assistance to employees or preparing reports.Soft Skills: Problem-solving skills. Strong analytical skills to extract meaningful insights from data.Ability to collaborate effectively with cross-functional teams.Responsible and meticulous attention to detail to ensure data accuracy and consistency.Computer skills – should be comfortable accessing information and using programs on one or more operating systems. Proficiency in relevant software applications (e.g., Microsoft Office, Google Workspace).
#J-18808-Ljbffr
