A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment.
Your responsibilities and impact as a Content Reviewer will be: Reviewing and scanning content on the app.Checking if it is appropriate and coincides with the platform guidelines.Evaluating reported content.Safeguarding the user experience. Skills, qualifications, and interests you need to succeed in this role: C1/native Danish speaker + proficiency in English (C1)Well-developed critical thinking skillsAffinity for social mediaA reliable and proactive approach to entrusted tasksAny previous experience in customer service or content moderation would be desirable, although not requiredCommitted to providing high-quality, accurate informationAvailability to work on the weekends What's in it for you? Competitive salaryIncentive plan regarding project KPIs achievementA full-time contract of 39hrs/weekFixed shifts in the morning (8:00 – 16:00), evening (16:00 – 00:00) or night (00:00 – 08:00) Health Insurance discountTwo weekends per month off"Feel Good" program which includes: Spanish lessons, quizzes with prices, free group activities such as football, beach volleyball, role skating and much more!Wellness and resiliency program for mental and physical health. Includes many types of different workshops (Stress, conflict, effective communication, etc.)Modern office space, well connected by public transport and close to Glories shopping mall (Westfield)Free Coffee every day and Free fruit on Fridays. What should you expect from living in Barcelona? The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan, and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather, and a relaxed lifestyleAn attractive start-up and innovation hub with exciting opportunitiesYour future company:
This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.
Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
