.Job Title: Content Quality Analyst, R&C; Managed ServicesReports to: Manager, Quality Assurance, R&C; Managed ServicesLocation: Barcelona/SingaporeWhen you join Dow Jones you become part of one of the most dynamic news and information companies in the world. This position is part of DJ's Data Strategy Group, which collects and integrates proprietary data and third-party licensed content, processing more than 500,000 articles a day from more than 35,000 news and business sources in 26 languages. Data Strategy also provides equity exchange data from 43 countries and creates content on markets, companies, and people to help users identify business opportunities and manage risk.This job may require individuals to work at the client's premise of Dow Jones.Job Summary:The R&C; Managed Services team is integral to Dow Jones Data Strategy. The R&C; Managed Services leverages our market-leading research expertise and methodologies to assist organizations with data-related projects, providing value-added services to deliver projects on time and within budget.As a Content Quality Analyst, your primary responsibility is to perform daily risk reviews of screening alerts ensuring quality, effectiveness, and overall efficiency of procedures and policies. You will have the ability to consolidate multiple data sets from different sources and analyze the data accurately and efficiently. This role requires a high level of ownership and critical thinking. You will be collaborating closely with Screening Managers and you will also be in contact with clients and sales to ensure project requirements are clear and documented. You will be responsible for ensuring accurate, complete, and up-to-date internal documentation as well as client-facing material related to R&C; Managed Services.Responsibilities:Perform Quality Control by ensuring a high level of quality in delivering risk and compliance solutions/projects to clients.Collaborate and partner with Screening Managers and Data Analysts to proactively identify process improvements, capture business process requirements, and help translate these requirements into technical solutions to drive efficiency and improve data quality for the team.Analyze data, perform research and share feedback to enhance our plans, processes, and playbooks.Assure all quality and operational reports are accessible to all relevant stakeholders.Prepare quality check and quality assurance reports, publish key trends or concerns, identify the root cause of problems and advise action points to plug all the gaps to mitigate risks.Be responsible for ensuring accurate, complete, and up-to-date internal quality-related documentation as well as client-facing material related to R&C; Managed Services.Perform testing of new or enhanced system and product functionality.Support training of future members of staff.Proficiency in data gathering, analysis, and problem-solving.You Have:Education to Bachelor's degree level
