Content Operations Lead

.locations AMER - Canada - Quebec - Montreal - 10 Rue Duke Montreal, QC, CAN Barcelona, ESPtime type Full timeposted on Posted 19 Days Agojob requisition id 24WD77151Job Requisition ID #Job Requisition ID #24WD77151 Position OverviewThe Content Strategy & Experience team in Customer Technical Success (CTS) ensures high-quality product expertise is delivered to customers as they learn, adopt, and use Autodesk's platform through impactful content experiences. To accelerate on our journey of delivering a world-class experience and supporting users of all sizes across industries, we are looking for a dynamic Content Operations Lead to join our team.Reporting to the Sr. Manager of Content Strategy & Experience, you will play an important role to establish and manage content governance and lead and implement SEO strategies to improve support content's online presence ensuring maximum discoverability.Hybrid role, located within commuting distance of office in Montreal, Barcelona, or Bangalore.Responsibilities You will evolve and oversee support content editorial standards, ensure consistency and accuracy, adherence to brand guidelines and readiness for customer consumptionYou will develop and implement SEO strategies to improve CTS content's online presence for learning, adoption, and useYou will ensure clarity, accuracy, and conciseness of support content through creation, review, and editingYou will establish and maintain a comprehensive support content calendar and repository, capturing the full content lifecycle from creation to publishing. Manage version control, metadata, and accessibility