Content Moderator - Dutch - Barcelona

Role: Content ModeratorLocation: Barcelona, SpainWork model: on-siteDUTIES AND RESPONSIBILITIES:Review and monitor user-generated content to ensure compliance with platform policies and community standardsInvestigate and resolve reported cases of policy violations, fraud, or inappropriate behaviorIdentify and escalate high-risk issues while maintaining confidentiality and data securityProvide timely, empathetic support to users, balancing platform integrity with user satisfactionCollaborate with internal teams to enhance processes and ensure continuous service improvementTrack key performance indicators (KPIs) to maintain quality standards.REQUIREMENTSNative/fluent in Dutch both verbal and written. Fluent in EnglishValid work permit for Spain or EU citizenshipStrong affinity with back-office operations and content moderationComputer literate with good knowledge of Microsoft Office applicationsExceptional attention to detail, efficiency, and empathyAbility to work effectively in a fast-paced, goal-oriented environmentWillingness to work in a 24/7 shift system, including nights and weekends. Option of part time employment is also available for this role.OFFER- Opportunities for career growth within a fast-growing international company- Permanent employment contractFully paid training and bonuses for night and weekend shiftsPrivate health insurance after probationMonthly meal allowance from day oneModern office in central Barcelona with leisure spaces and activities like yoga and guided meditationRegular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centersAnd many more!