Content Manager EU (Spanish Fluent), Vendor Experience and OperationsDESCRIPTION
Do you want to help us shape the future of Amazon's consumer business? We are looking for a Content Manager to design, create and launch the content required to drive growth at scale. In this role, you will empower Amazon's selling partners to improve product availability, costs, speed and sustainability for our customers. You will partner with different functions across Amazon's worldwide business to build and own innovative, scalable mechanisms that support areas such as operational excellence, product selection, profitability and growth. You will drive improvements in content accessibility, relevance, engagement, self-service capabilities and satisfaction rates. To achieve this, you will need to interlink strategy, innovation and technology in a rapidly evolving environment.
The Vendor Experience and Operations team enables high scale engagement and communication. We launch programs, design processes and develop tools that empower vendors to independently manage and grow their business with Amazon. We listen to vendors' feedback and strive to continuously improve their experience by making it easy to work with Amazon. We use technology to help vendors perform at their best and ensure that together we continuously create more value for Amazon's customers.
Responsibilities: Review business cases for program fit and manage the project proposals intake processAlign with stakeholders on workflow prioritization and report on roadmap statusDesign and implement new automated workflows to drive growth at scaleWork cross-functionally across the Amazon worldwide consumer businessIdentify process inefficiencies and continuously improve existing workflowsLead the preparation and execution of new workflow pilotsPropose success criteria and evaluate outcomes to drive expansion decisionsTrack performance and derive actionable conclusions from large data setsProvide recommendations to business stakeholders and drive changePrepare and lead product roadshows to drive global tool adoption BASIC QUALIFICATIONS BS in business administration or economicsExperience in retail, strategy consulting, digital or tech businessExcellent written and verbal communication and presentation skillsStrong business acumen combined with the ability to understand technical implicationsExcellent attention to detail and good business judgmentStrong analytical skills and the ability to derive actionable insights from large amounts of dataTeam orientation and willingness to roll up sleeves to solve complex, dynamic challengesDemonstrated fluent Spanish and English communication skills (spoken and written) PREFERRED QUALIFICATIONS MS graduate studies with a track record of delivering results in dynamic and demanding environmentsStrong bias for action, able to juggle multiple priorities and excel in a lean work environmentAt ease when dealing with stakeholders at all levels and different functional groupsStrong relationship building skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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