Cincinnati, OH, USA ? Florence, KY, USA Req #3465 Monday, December 2, 2024 Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Finance Sales Representative position sounds like a fit for you. Apply with Mariner Finance today!
Hours of Work: Saturday hours required seasonally and as business needs require.
Full-Time, Non-Exempt. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.
Supervisory Responsibility: None
Reports To: Branch Manager
In This Role, You Will:Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance!
Responsibilities and Essential Duties:Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.Processes credit loan applications. Analyzes credit & financial information for current and potential customers.Proactively contacts customers with past due balances to offer possible solutions and resolve delinquency.Achieves consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.Required Qualifications:Minimum of one (1) year of experience in a customer service or sales position.High school diploma or equivalent.Reliable transportation required.Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.Ability to complete essential duties/functions in a timely, accurate manner.Demonstrated problem-solving skills and interpersonal skills in demanding situations.Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
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