HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:The Connectivity Analyst is responsible for analyzing business KPIs combined with data from different processes involved in integrations with hospitality services suppliers (chains, bedbanks, platforms, etc) with the aim of finding opportunities to optimize these connectivities from both technical and business points of view.
Main functions for this role will be to work closely together with Technical Account Managers focusing on analysis and providing recommendations to influence the way how they optimize these connectivities. It will also provide meaningful input to Product Management and Applied Science team to shape how critical initiatives are developed and delivered.
The role combines a strong technical background in data and analytics together with an understanding of business implications, working on implementing new solutions/tools and collaborating as a stakeholder with IT, Product Management, Applied Science, Technical Account Managers, and Commercial teams.
This role is an amazing opportunity to quickly learn how Hotelbeds business works in all its layers and have high visibility and exposure within the Hotelbeds eco-system interacting with a vast pool of stakeholders including top management.
Main Responsibilities: Work on analysis to support the business data-driven decision making.Investigate, propose, and validate potential improvements or upgrades in the optimization of certain processes with suppliers.Analyze, design, develop and automate the generation of certain reports to understand supplier performance.Create customizable tools to improve the efficiency of certain processes.Cross large volumes of data from different data sources with the goal to extract conclusions/opportunities and be able to share/present them.Development of ad-hoc scripts for hypothesis testing.Qualifications / Skills: Technical background / degree - computer science, or related.Knowledge of Python with at least 2 years of experience.Strong analytical skills with a data-driven mindset.Experience analyzing big data and extracting conclusions and actions from it.Knowledge about RESTful APIs.Familiarity interpreting data/logs from XML/JSON/YAML formats and working with SQL databases.Experience interpreting metrics/KPIs, step back, connect the dots and proactively think on opportunities to improve.Strong ability to understand business plans (commercial area) and their technical implications.Good communication and interpersonal skills.Proactive attitude and social skills.Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook…).English professional proficiency. Strong written and verbal communication skills, and the ability to convey complex technical situations/conclusions to end users of all technical abilities, together with excellent presentation skills.Strong technical, logical, analytical, and problem-solving skills.Team player with an agile mindset.Combine a tech and business view, in a good common sense.Manage priorities to perform highest impact actions first.Ability to multitask, working under pressure and in highly changing environments.You will have the opportunity to work for a company that is going through significant change in becoming the world's leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work within an innovative, engaging and multicultural environment, have the opportunity to build strong and lasting business relationships and friendships from around the world, and have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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