World Central Kitchen is seeking a highly skilled and tenacious Manager to lead Community Outreach operations on the ground and ensure the rapid identification and fulfillment of food needs.
The ideal candidate excels at complex problem-solving to connect with and serve disaster-affected communities, thrives in fast-moving, rapidly changing environments, and is versed at building relationships with diverse communities to understand and meet evolving needs.
The Community Outreach Manager is an innovator who leads with empathy and compassion, and plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly.
The Community Outreach Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK's North Star values.
Duration: The Community Outreach Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.
This position reports directly to the Response Director during activations, and the Senior Manager while off activation.
Preferred Location(s): Europe - Must live within one (1) hour of an international airport.
Madrid, Spain London, England Frankfurt, Germany Lisbon, Portugal Athens, Greece Rome, Italy Key Responsibilities: Activation Management: Respond within four (4) hours notice to a disaster area to act as Community Outreach Manager, managing relief operations on the ground, or in rare cases, remotely.
Lead and manage field teams specializing in community outreach and engagement.
Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK's North Star values.
Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
Recruit, onboard, train and manage community outreach teams, including local hires and Corps members in the field.
Consult on the scope of the response, and manage or implement community outreach operations.
Provide regular updates on community outreach operations to the Response Director to ensure ongoing, transparent information sharing across the organization.
Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.
Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.
Community Outreach: Rapidly scout community needs in a disaster area to design the scope of the response, and ensure that food reaches beneficiaries as quickly and effectively as possible.
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