Community Manager

Marketing Communications (Marketing & Communications) ResponsibilitiesOversee and maintain the company's Discord community, ensuring a respectful and organized environmentMonitor and respond to community discussions with a focus on constructive engagementStrictly enforce community guidelines to uphold a positive and professional atmosphereCoordinate with internal teams to communicate events, updates, and announcements clearlyCollect and report community feedback systematically to support product and service improvementsQualificationsProven experience in managing online communities, with a focus on DiscordStrong knowledge of social media practices and community engagement strategiesExcellent communication skills with a professional and objective approachDemonstrated ability to handle and de-escalate conflicts effectivelyProficiency in using Discord moderation tools and enforcing community standards
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