Community Management - Spanish Region | W188

Hola! Are you passionate about the gaming community? Do you love helping streamers grow and succeed? Then join the Eklipse.Gg team! Our state-of-the-art AI tool generates the best highlight moments from your Twitch, YouTube, and Facebook streams/VOD's and transforms them into TikTok gold in under 60 seconds.We are looking for a motivated individual to assist and support Eklipse streamers with questions, concerns, or issues related to our product in the Spanish Region.Responsibilities Maintain detailed records of user interactions.Recommend promotions or deals to Spanish-speaking users.Collaborate with other departments to ensure users receive accurate information and support, including the Developer team.Acknowledge users on how to troubleshoot when they find any bugs and submit the report to Asana.Monitor and analyze user feedback to identify areas for improvement.Help with localization of content into the Spanish language.Requirements Native Spanish speaker and fluent in English.Excellent communication and problem-solving skills.Have a thorough knowledge of the company's products, services, policies, and procedures.Gamer, and can empathize with gamers.Attention to detail and ability to work in a cross-cultural team environment.Bachelor's degree or equivalent, GPA > 3.Job Details Type of Position: Full-timeSalary: Starting at €1.00 per dayBenefits Professional development assistanceFlexible hoursSchedule Monday to Friday with flexible hours.Experience Social media management: 1 year (Desired)Social media: 1 year (Required)Discord: 1 year (Required)Twitch/Gaming: 1 year (Required)Language English (Desired)Location Remote employment with flextime.#J-18808-Ljbffr