.About UsAt WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow's world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.About the OpportunityAs a Community Associate, you'll be the primary point of contact for the Community and act as the "face" of WeWork! You will report to your building each day to support the Community Management team to achieve the following:Build a welcoming and collaborative community environment amongst our members through events and building relationships between members.Ensure that your building is fully operational and processes are running efficiently.Drive growth and promotion of WeWork-provided service offerings.Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.Illustrate WeWork's core values and work towards achieving our mission.In this role, you'll:Front Desk Management: Cover the front desk during the building's set business hours and be an on-site point of contact.Greet members and guests with a warm and welcoming demeanor.Ensure all visiting guests are in accordance with WeWork's guest policy.Learn the names of members and guests to facilitate the sense of Community WeWork is known for.Anticipate member and guest needs before they arise.Ensure building specific forms are up to date.Keep the front desk clean and organized.Notify members of any food deliveries and couriers.Answer any questions from members and guests related to the building.Events and Membership Engagement: Provide feedback on programming types and evaluate events.Celebrate members' successes and milestones through gifts and notes.Distribute all necessary info to promote events.Ensure building-specific operational requirements are met for each event.Input notes about Members into Spacestation or equivalent system.Identify and execute opportunities to connect members with each other.Know and recommend local services.Be active on the WeWork member network to engage members.Communicate and update members on building issues.Building Operations and Management: Receive, process, sort, and organize all mail.Keep the mailroom organized and clean.Investigate, escalate, and resolve 'lost' packages.Track, audit, and organize keys collected and distributed.Provide support for an automated coffee machine for guests and members.About YouWe'd love to hear from you if you meet the qualifications below:College graduate with a four-year degree preferred, but not required.Customer service and/or sales experience a plus.Must have strong verbal and written communication skills.Outstanding interpersonal and multitasking skills