About this role: The Communications Manager is part of the Engagement Communications team, whose mission is to deliver on our business strategy effectively. The role will report into the Senior Director and assist with internal communications programs, metrics, and channels.What you'll do:Manage the partnership between IT and business sides of internal communications technology stack, driving the evolution and continuous improvement of communications channels, including owning technical relationships with platform vendors.Lead project management for ongoing global intranet initiatives, including GenAI and mobile implementations, SEO and UX workstreams, and additional enhancements as needed.Oversee intranet governance and health at both site-wide and business unit-specific levels, including updating metrics and best practices, and sharing with relevant stakeholders.Serve as primary point of contact for Internal Communications Center of Excellence, including maintenance of key documented guidance, governance, and standards for global team, including playbooks, best practices, benchmarks, and metrics dashboard.Develop and maintain UX data library, including managing future UX studies, surveys, and focus groups.Partner with other business unit stakeholders as needed to update intranet pages.Support global Internal Communications team through knowledge-sharing, enhancement updates, and project management support as needed.What you'll need:Bachelor's degree in a relevant field.5+ years' experience in operations/project management, data & analytics, and/or communications, preferably at a global enterprise.Exceptional organization and collaboration skills.Ability to function as an individual contributor.Proactive self-starter and ability to flex priorities.Strong written, verbal, and interpersonal communication skills.Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.What do we offer? Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.#J-18808-Ljbffr
