Commercials Programs Quality Assurance

Job Description: Program Quality main roles and responsibilities are the following ones:? Management of customer quality complains and official non conformities.? Management of day-to-day quality issues with OS (Official Services)? Lead quality topics in Aircrafts belonging to Spanish Programs between AHE-AH/AHD.? Concession management, signature and follow-up? Lead Concession Board with customers and OS? Answer to OS questions (technical)? Minor Incident Management and follow-up? Identify risks, difficulties and non-quality issues and inform of them to the Program? Treatment of Quality remarks from OS acceptation process? Documentation revision (before official analysis)? CoC / Certificate of Conformity fulfilment and signature? Permit to Fly management with AESA? Support to Program's Aircrafts deliveries in Quality topics? Prepare, harmonize and release the local QAPs (Quality Assurance Plans)? Monthly KPI´s? Act as official interface between AHE and NQAR? To support SpNQAR on GQAs (Governmental Quality Assurance) delegation proposals? To support Programs in quality topicsTraining / experience:? Desirable: Aeronautical/Industrial Engineering Degree? Aeronautical experience: Minimum 3 years? Knowledge in EASA Regulation? Knowledge in Military Aeronautical Regulation? Knowledge in Civil and Military aeronautical standards? 8D problem solving? KPIs definition, management and analysisSoft skillso Capacity to anticipate risks and difficultieso Capacity to analyze problems objectively and to propose solutions in a synthetic wayo Open minded and teamwork skillso Good communication skillso Autonomous decision criteriao Ability to work in a multicultural, multidisciplinary and international environment,o Welcome problems orientedIT Tools? MS Office (knowledge in VBA would be a plus)? Google SuiteLanguages? Advance Spanish? Advance English? French desirable? Other languages would be a plusThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.Company:Airbus Helicopters España, SAEmployment Type:Permanent-------Experience Level:ProfessionalJob Family:Quality Assurance