.10 major new medicines planned for launch over the next few years creating new career opportunities for those who want to make a direct impact on patients at scale. Our mission is to use science-based innovation to develop breakthrough treatments and find innovative ways to deliver them to as many patients as possible - as quickly as possible.The Commercial Process Expert is responsible for providing support in all contract processes for services related to Marketing, Medicine, Sales and/or Market Access fields, with the aim of optimizing their management.Your responsibilities include, but are not limited to: General administrative support: Takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.Handling of administrative projects: Acts as a team member for administrative projects & manages the administrative part of special tasks.Supervisory tasks: Guarantees a smooth adjustment to the job of new employees in the own area of responsibility. Takes over supervising for colleagues in the administrative area (e.G., apprentices, new employees etc.).Plan and coordinate: Administrative procedures and systems and devise ways to streamline processes.Reporting: Reporting of technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt.Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Minimum requirements: What you'll bring to the role: University degree is a must to foster future development (i.E., Business degree).English language intermediate level.Previous experience not required.Professional skills: structured working condition, collaborative, positive, resilient and eager to add value.Why consider Novartis? 769 million. That's how many lives our products touched in 2020. And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people's lives? We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges