Commercial Operations Manager, Spain

Detalles de la oferta

.Full Time Barcelona Trains Other Job ID:5234 Update 2024-11-11 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.Com Group is a leading global travel service provider comprising of Trip.Com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.Com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.Com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role Trip.Com is looking for a Commercial Manager to strengthen and expand our existing partnerships within the Spanish rail market. Based in Madrid or Barcelona, this role will focus on coordinating marketing campaigns and optimizing operational strategies to drive growth and customer engagement. You will collaborate closely with cross-functional teams to deliver high-impact actions, enhance partnership value, and ensure the smooth execution of day-to-day operations. In this Role, you'll be responsible for: Partnership Management: Maintain and deepen relationships with key rail operators across Spain, focusing on expanding collaborative initiatives and maximizing partnership benefits. Campaign Execution: Coordinate and help execute marketing campaigns tailored to the Spanish market, working with internal teams to meet performance targets and enhance brand presence. Cross-Functional Collaboration: Partner with marketing, product, and other internal teams to align on strategies, ensuring all campaigns and operations support company objectives. Sales Channel Monitoring: Regularly monitor and analyze performance across all sales channels, applying data-driven insights to enhance ticket sales and conversion rates. Operations Optimization: Oversee operational activities related to rail ticketing, from channel management to ensuring a seamless customer journey and experience. Effective Communication: Keep open lines of communication with the company HQ team in Shanghai, sharing market insights, campaign results, and operational updates to maintain alignment


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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