Think of an app you simply cannot live without. For our company, the Commercial Operations organization is like that app. It's a strategic and indispensable component of an efficient and knowledgeable sales organization.
- Aligning to customer expectations and the needs of those working with our customers
- Building sales strategy & commercial readiness capability to ensure success in a rapidly changing environment
- Enabling Outcome-based Selling, both for sales leaders and for collaborative selling teams
- Ensuring a foundation of reliable data and simplified processes so we make better, faster decisions
Commercial Operations Managers are a key leadership role within Commercial Operations.
The focus of this role is to help ensure the success of the region by taking a lead role in pulling together a local strategy, ensuring an enablement plan and tracking adoption, driving issue resolution, supporting communication and change management, as well as providing a voice of the field in the global commercial operations planning and prioritization process. The Commercial Operations Manager ensures the region runs efficiently and effectively.
We are looking for a strong individual who has proven experience balancing strategic thinking with a focus on execution. The ideal individual will be able to ramp up quickly and act as a right hand to the sales leader.
Primary ResponsibilitiesProvide a strategic perspective, acting as a sounding board to the regional vice president and sales leadersSynthesize the inputs and needs from the field and align to the greatest priorities and impact to the regionAccountable within commercial operations for solidifying and amplifying sales strategy, sales model, role expectations, and sales methodologyRepresent the sales team in sales initiatives and be the voice of needs within the global commercial operations functionEscalate predominant issues impacting selling time; follow-up and communicate issue resolutionBuild a region enablement plan to ensure sales leaders and collaborative selling teams are proficient in Outcome-based Selling methodology and processes; track adoption; provide feedback to regional enablement teamCollaborate with regional sales communication manager to reinforce key messagesLeverage deliverables of global team to reduce duplication/increase capacity in the sub-regionAlign with global commercial operations teams to ensure smooth rollout of initiatives and systemsWork with global sales operations team to ensure a foundation of reliable data; build trust with sales leadership by leveraging data from consistent data sources and dashboardsCapture sales team needs and requirements for platform improvements to increase system utilization and speed on special initiatives; provide input to the global commercial operations teamEnsure smooth rollout of initiatives, processes and systemsMinimum QualificationsBachelor's degree in business or engineering, or demonstrated business acumenExperienced leader with > 5 years of experience in sales, preferably with experience in commercial leadership roleStrong understanding of modern selling and proven ability to build and communicate strategyAnalytical mindset, with capacity to absorb information and data to drive solid conclusionsAbility to articulate complex messages in a clear way, and effectively propose ideas and get buy in. Present strategies at a leadership level.Collaborative style, which can drive consensus across indirect reporting lines and peer groupsProject management and/or continuous improvement certification is a plusWho we areWe are a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive. We're helping the world work better and people work smarter - and we're looking for the makers, the forward thinkers, and the problem solvers to make that happen.
Headquartered in Milwaukee, Wisconsin, we employ approximately 23,000 problem solvers dedicated to our customers in more than 100 countries.
EEO StatementRockwell Automation is an Equal Opportunity Employer including disability and veterans.
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