Collections Specialist With Native Level Of French

Do you have a degree in Business or Finance? Do you speak a native level of French?

Apply now to join an exciting multinational in the retail sector in Barcelona!

Tasks In your day-to-day: • You will contact customers by phone and e-mail to secure payments

• You will ensure open items are reconciled with customer records and resolving any discrepancies

• You will track and resolve all customer payment discrepancies (deductions)

• You will support the Credit Team in managing order release and control high risk accounts

• You will collaborate with internal teams to resolve AR related issues

• You will detect red flags on customer accounts to prevent potential loss

• You will propose uncollectable debt write offs, well supported, and analyzed

• You will own the client portfolio and follow up with actions and escalations to resolve and prevent bad debt

• You will achieve monthly personal and team Collection targets around Collections, Bad Debt and Deductions

• You will prepare the litigation file for Legal procedures

• You will support and promote ideas for improvement of internal processes

Requirements You're the person we're looking for if: • You have a native level of French

• You have an advanced level of English

• You have a Bachelor's degree in Business or Finance

• You have a good command of Excel

• You're assertive, dynamic, and organized with a methodical approach

• You can handle a high volume transactions (payment negotiations, disputes)

• You have good interpersonal skills and are a real team player

• Any knowledge of ERPs (like SAP, M3 or Dynamics365) would be a plus

Benefits We're offering: • Competitive salary

• Flexible retribution (ticket restaurant...)

• Free afternoons on Fridays

• Flexible hours

• Career development opportunities

• Training included

• Modern offices in the centre of Barcelona



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