About the opportunity
We are looking for an analyst that will work on Garnishment, Insolvency and P-Accounts on a daily basis.
Those processes are the main priority for the German market.
We are in close contact with internal and external stakeholders to provide our customers with the best possible experience when it comes to a claim on their account.
Our goal is to build an efficient and customer-focused Claims process on a global scale.
We are looking for an experienced and motivated professional to carry out processes related to our Claims topics.
In this role, you will: Work on all processes in your area with a substantial degree of autonomy, and be the first person at hand if any issues arise.Detect inefficiencies in the team's workflows proactively and propose efficient solutions.Work on daily tasks with passion (Garnishment, Insolvency and P-Account).Engage in projects based on your strengths and interests.Your passion for innovation and automation will allow you to make a tangible and credible impact on our business.What you need to be successful: Background: Your previous experience in Banking Operations will help you thrive in our fast-paced environment.Ideally, you have previous experience in Claims processes such as Garnishment, P-Account and Insolvency.As an ambitious and committed individual, you are eager to learn and have an urge to drive the improvement and optimisation of our processes.You are comfortable working in a highly driven team and with a substantial degree of autonomy in a fast-paced environment.You manage time effectively, set priorities and meet deadlines.You speak German and English fluently (French, Spanish or Italian is a plus!
).You have successfully completed a banking apprenticeship or hold a university degree in business studies (with a major in Banking & Finance) or a related field.Your experience with CRM and issue tracking tools (e.g.
Salesforce).Analytics comes naturally to you, and you know how to handle Excel and Google Sheets.
SQL knowledge will be an advantage.You are a team player, working hard together while having fun along the way.Skills:
Actively help yourself (and others) be successful.
Continuously challenge the status quo.
Think globally, act locally.
Strong bias for action.
Give and receive open, direct and timely feedback.
What's in it for you:
Accelerate your career growth by joining one of Europe's most talked about disruptors.
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
As an N26 employee, you will have access to a Premium subscription on your personal N26 bank account, as well as subscriptions for friends and family members.
Additional day of annual leave for each year of service.
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