You will be working with the 3W Passenger Team in Bengaluru.This team runs on a hustle mindset with an objective to increase Exponent Energy's market share in the city of Bengaluru and beyond and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the epack (battery pack) and epump (charging station).Our philosophy: Break.
Believe.
Build.Break stuff.
Break assumptions.
Break the thumb rule.Believe in the team.
Believe in the process.
Believe through failures.Build fast.
Build passionately.
Build to simplify.
Roles & Responsibilities: You will ensure the smooth running of ground operations and help the customers have a seamless, hassle-free experience.
This includes training the drivers and managing relationships, playing a critical role in the team.
Responsibilities: Operations management & Customer experience Responsible for supporting day-to-day operations Conducting comprehensive training for the sales team Must have excellent relationship management skills across the value chain - from the driver community to fleet managers.
About the Candidate: Relevant experience in 3W or commercial vehicle sales and operations.Experience in dealer management & training.Kannada language is necessary (read & write).Structured problem-solving, detail-oriented, and customer-first attitude.Experience in customer experience is an add-on bonus.Sales experience is a bonus.Market knowledge (EVs & Charging stations).Data analytics skills / should be comfortable working with MS Excel.Should have the intuition to use data effectively.This job role can involve field activities.
What Matters: Quality of work Approach towards problem-solving Dissatisfaction towards mediocre work Resilient attitude to bounce back after failing About Us: Exponent simplifies energy for EVs.Co-founded by Arun Vinayak (Ather Energy's Founding Partner & Former Chief Product Officer) and Sanjay Byalal (Former hardware strategic sourcing and cell strategy lead, Ather and Former Supply Chain Lead, HUL), Exponent focuses on solving two sides of the energy problem by building the epack (charging station) and epump (battery pack) which together unlock 15-min rapid charging.The 200+ strong team of passionate builders have a ton of EV experience and are currently looking for more builders to join one of the best EV teams in India to build & scale Exponent.
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