Would you like to work in a leading company? Would you like to join an international atmosphere and be involved in projects across Europe with an impact worldwide, having the opportunity to consolidate your career?Description of Role and ResponsibilitiesEnforce Monitoring, Alerting, and Logging concepts elevating the quality, performance, and resiliency towards the products.Coordinate activities between Sales Control Center and product teams with regards to Ops and SRE.Support product teams in adopting SRE concepts by engaging in and improving the whole lifecycle of services from inception and design, through deployment, operation, refinement, and end of life (sundown).Own the SLOs on program level and track them on products level.Lead and manage IT operations, including network infrastructure, server management, and cloud services, to ensure the reliability and performance of systems.Oversee SRE practices, such as monitoring, incident response, and reliability engineering, to maintain availability, latency, system resilience, and overall system health.Ensure consistent SRE & Ops concepts are applied on program level.Ensure that IT operations and SRE practices align with industry standards and best practices, including ITIL for service management.Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and performance.Contribute to the continuous improvement of IT operations, SRE practices, and program management processes within the organization.Education Degree & Technical ExperienceBachelor's or Master's degree in Computer Science, IT Management, or a STEM related field.Relevant certifications, such as Certified Site Reliability Engineer (CSRE) or ITIL Expert, are advantageous.A minimum of 4-5 years of experience in IT operations, site reliability engineering (SRE), and program management.Technical Knowledge/AccountabilitiesProficiency in SRE practices, including monitoring, incident response, and reliability engineering.Strong understanding of IT operations and infrastructure management, including cloud services and on-premises systems.Familiarity with industry-standard tools for SRE and IT operations, such as Datadog, Prometheus, Grafana, or Nagios, as well as Cloud Ops.Knowledge of ITIL practices for service management.Designing, developing, and implementing tools and processes to automate system operations, reducing the risk of manual errors and increasing the efficiency of system administration tasks.Collaborating with software development teams to ensure that new software releases and updates are integrated with existing systems and that software architecture is optimized for performance and reliability.Experience5+ years proven experience in managing IT operations and leading SRE initiatives to ensure system reliability and performance.
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