Position: Cluster Coordinator - SAP Time
Location: Spain, Portugal, Italy, Poland (Remote)
Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies. Role Cluster Coordinator – SAP Time
Responsibilities Integrated intotheAS department andunderthesupervisionof a Cluster Lead,theoverall responsibilities of aCluster Coordinator are described below:
Resource management activities :Workload allocation.Performance review.Work on the motivation of the team members.Follow up of low performance consultants.Organization of the holidays.
Customer management activities :Best practices.Resource allocation.Ensure the good relationship between the client and the team with accounts without HRO
Maintenance activities :Ensure tickets and change request are delivered as expected.Ensure that ticket review is organized every week or every two weeks.Ensure that all maintenance tasks are performed in time (for instance, analysis of logs).Ensure the quality of the deliveries.Ensure the transfers of new clients to our team.
Support the team :Support as senior consultant the rest of the workmates solving their questions.Organization of SAP Time trainings.Requirements Bachelor or Master degree with a Business or Technical emphasis, or equivalent.Previous experience in SAP Time Management (+3 years).Strong interest in delivering high quality support and implementation inthefield of Human Resource.Be committed to the team.Strong analytical and problem-solving skills.Solid verbal and written communication skills in English.Discretion and ability to respecttheconfidentiality of information.#LI-Remote We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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