Cloud Successfactors, Associate Cy870

Department : Application ServicesJob Title : Cloud SuccessFactors, Senior AssociateJob Location : GranadaReports To : Cloud SuccessFactors Cluster LeadSummary : SuccessFactors ASD consultant will be responsible for managing SuccessFactors customers including as part of the services: bug fixing, new features and modules implementation, system customization, system monitoring and release management. This job description describes the key competencies and functions that are expected to be covered by a junior profile holding an ASD SuccessFactors position.Duties (include but are not limited to) :Support clients in defining relevant business processes.Provide business consulting support to customers.Document and track customer product enhancement requests and discovered bugs.Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams.Regularly report progress and issues to clients on both a formal and informal basis.Identify any risks and propose solutions.Document business requirements and procedures.Analyze business requirements and develop effective configuration solutions.Competencies :Initiative : Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Seeks and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities#J-18808-Ljbffr