At NTT, we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people from diverse backgrounds who are keen to work in a fast-paced and agile environment. At NTT, we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our team?Reporting to the Squad Engineer Team Leader, the Cloud SRE is responsible for supporting project implementation as well as daily customer infrastructure incident resolution, communication, and platform management.
Working at NTTHelp to automate systems for massive and scalable operations and to design and code the required tools to do so. We manage tens of thousands of services with a reduced but expert team.Learn in depth by solving real problems and operating DNS, cloud environments, web servers, relational and NoSQL database servers in Linux and Windows environments, both physical and cloud-based.Learn to design & operate systems architectures for business-critical systems platforms on AWS, Google Cloud Platform, and Microsoft Azure.Work with bleeding-edge Cloud technologies, mastering container technology (Docker, Kubernetes) and Infrastructure as Code.Manage critical systems for our customers.Build complex systems for mission-critical projects, from architecture design to migration planning and continuous operation and improvement.Analyze and improve systems' performance & scalability and automate systems management.Interact with customers, understanding their needs, and find and design the best technological solution.Respond to incidents, diagnose their root cause, and fix the underlying problems, designing improvements to avoid the problems from being repeated.What will make you a good fit for the role?Personal SkillsAble to work with remote colleagues and customers.Excellent English level (all communications will be in English).Excellent customer service skills/ Customer-oriented attitude.Passion for lifelong technical learning and personal and professional development.Ability to work well in an International team environment.Strong problem-solving skills.High interest to be a generalist engineer focused on Infrastructure.Technical SkillsKnowing how to properly express yourself both in Spanish and English (spoken and written).Ability to work as a team.Be willing to learn a lot and quickly.Knowledge in programming. Python, Go, Perl, Shell Script, and/or PowerShell are a plus.Some experience or good knowledge in sysadmin of Linux and/or Windows. Knowledge of the internals of these operating systems is a plus.Knowledge about AWS, Google Cloud Platform, and Microsoft Azure components, services & architectures is a plus.Some knowledge or experience with systems automation tools and systems & services monitoring tools.Basic knowledge of Information Security & IT Service Management is also a plus.Language SkillsWritten and spoken English (fluent / native).Written and spoken Spanish (fluent / native).Equal Opportunity EmployerNTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
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