Position: German Cloud Customer Lifecycle ManagerLocation: Hybrid (two days a week at the office) in Benalmádena, SpainEmployment type: Full-timeRemuneration: Base salary + performance bonus.DUTIES AND RESPONSIBILITIESBe the first and main contact point for Cloud technology customers - small and medium businesses.Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers.Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day.Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience.Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers.Forecast sales, pipeline, and usage of the products and solutions in scope.Collect feedback from customers and articulate it back to the business: "Voice of customer."
REQUIREMENTSIntermediate or fluent English (verbal and written), fluent or native German (verbal and written).2+ years of sales experience with a proven track record of success is required.Minimum 1 year of IT industry experience required and general knowledge of the IT industry.High school diploma required; a BA/4-year degree would be an advantage.Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage.Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage.Ability to work independently - drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement.Achievement- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.Solid time management skills.Passion for cloud technologies and changing the world.BENEFITSAttractive remuneration with capped sales bonuses.Working with a big name in the Cloud industry and gaining specialization in it.Work from Monday to Friday from 9 AM - 6 PM.Sponsored meals.International team.Stimulating environment.Many opportunities for growth within the company.
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