Candidates must be fluent in Dutch Flemish and English (written and verbal)Start Date: Mid/End NovemberFTE: 0.2Location: BelgiumJob PurposeThe Clinical Enrolment Manager (CEM) will perform site optimisation services in order to boost patient recruitment for clients' clinical trials. The site optimisation services include, but are not limited to:Site Optimisation Calls - the telephone-based coaching of study sites by motivating them to explore recruitment strategies and tactics not yet considered, discuss current challenges and gain a deeper understanding of site processes. The goal of coaching is to help sites increase patient recruitment, offer ideas to mitigate the barriers sites are experiencing and ensure sites feel their needs are being met to support their patient recruitment efforts.Key Responsibilities
Contacting designated sites
Attend all scheduled training and team teleconferences where possible
Understand the therapeutic area
Read any documentation on the project which is distributed/presented
Ensuring that all call and follow up reports are completed within the time allocated
Discussion of patient pathways and patient profiles with sites and internally
Relationship building and motivation of designated sites
Logging and following up of actions/site concerns
Identifying protocol challenges and opportunities for recruitment/retention
Discussions to promote effective use of the recruitment and retention tools available to the site/study
Improve communication and increase study awareness with site staff
Prompt site follow up on pre-identified patients / screen failed patients
Sharing best practices within the internal team
Key attributes/Skills/education
5 years relevant Clinical Research experience.
Excellent verbal, listening and written skills.
Proficient in Microsoft Excel/Google Sheets, Microsoft Word/Google Docs
Self-motivated, keeps to deadlines
Excellent internet connection