At 2EyesVision we CREATE, DEVELOP, AND MANUFACTURE the most innovative technologies in ophthalmology to make easier the lives of both eye care professionals and their patients. We have proudly commercialized SimVis Gekko and are currently developing many more products.
SimVis Gekko is the most advanced technology for prescribing multifocal corrections, a very innovative device, with a strong international projection and expansion, which has generated great expectation and demand in the market, being one of the main novelties in the ophthalmology sector worldwide.
Here, you will join a diverse, talented, and innovative team with the GOALS of improving patients' vision, bringing SimVis Gekko to clinics around the world and globally expanding sales of a product with great projection in the international Ophthalmology market. We are located in Tres Cantos, a technological hub in the outskirts of the magnificent and vibrant city of Madrid, Spain.
Role We are looking for a Clinical Application Specialist in Optometry who will be instrumental in the growth and expansion of 2EyesVision.
The successful candidate will join our clinical development department, working together with the R&D, marketing and sales departments to validate, improve and stablish in real clinical environments new devices and businesses in the field of Eye Care.
The ideal candidate will have enthusiasm about supporting the growth of the team, a desire to be challenged, and strong collaboration and communication skills, as well as interest in working in the dynamic, fast-paced and versatile environment of a start-up.
Responsibilities As a Clinical Application Specialist at 2EyesVision, you will play a crucial role in supporting the sales team by providing expert clinical guidance and product knowledge to healthcare professionals, ophthalmologists, optometrists, and customers. Your expertise will help demonstrate the value of our advanced ophthalmology devices, facilitating their effective use in clinical settings.
By fostering strong clinical understanding, you will empower surgeons, optometrists, technicians, and other staff to confidently adopt 2EyesVision's products, thereby driving sales growth and enhancing the market presence of our solutions.
Key responsibilities Provide on-site and/or remote clinical application support to customers by providing scientific and technical information in response to client enquiries by collaborating with technical service, R&D and Sales teams, as appropriate Provide technical and clinical training, education and ongoing clinical support to train physicians, optometrists, technicians, distributors, and other users of 2EyesVision's products
Ensure clinical training is Ensure clinical training is scheduled for new users and support the installation and configuration of new customer equipment within their clinical flow Troubleshoot and, if possible, address equipment failures on-site Provide remote clinical guidance and product support for customers when not traveling Demonstrate equipment functionality, optimal technique, and best practices Attend and assist with demonstrations at medical congresses, tradeshows, fellowships, conferences, exhibits, seminars, and wet labs, as requested by senior management Support with demonstrations to potential customers in pre-sales activities of 2Eyes Vision's products and serve as a clinical consultant to support sales activities and distributor partners Proactive search and collection of clinician's feedback to ensure their success, maintaining constant communication on clinical performance of products to R&D, technical and marketing departments via the dedicated communication channels Promote client engagement and maintain professional communication with Key Opinion Leaders (KOLs) Provide clear and accurate documentation of each site visit via a standardized reporting mechanism (CRM Tool) Identify and report relevant occurrences and inquiries in a timely fashion to the appropriate departments Validate and improve new medical devices and businesses in the field of Eye Care in real clinical environments Support in the development and conduct of clinical studies Requirements Bachelor's degree in Optometry. Any other advanced degrees are a plus Fluency in Spanish and English (C1 as a minimum) Clinical experience in Ophthalmology or Optometry with a deep understanding of ophthalmic devices and their clinical applications. Experience in research studies, premium IOLs, CLs, refractive surgery or cataract surgery is also desired Excellent interpersonal skills and ability to communicate with patients, eye care practitioners and managers Experience in sales and/or marketing desirable Strong problem-solving abilities and a customer-centric approach Flexibility to adapt to new tasks and work environments Availability to travel nationally and internationally 25-50% of the time as needed Motivation and autonomy working in an innovative and demanding environment. Ability to work under pressure to meet deadlines. Team player, organized and capable of managing different projects simultaneously. Attention to detail Adjustment to change, resetting of priorities, time management skills, resourcefulness, initiative Benefits Full-time position, office-based in Tres Cantos (Madrid) Competitive salary Continuous learning, training activities and professional development opportunities Joining an expanding company with a multidisciplinary team and international projection, with whom you will learn, grow and have fun. Flexible and inclusive work environment. At 2EyesVision we welcome everyone Opportunity to make a meaningful impact on patient care in Ophthalmology Immediate start date – negotiable Please submit your application – motivation letter, CV, and list of references – electronically to ****** Please include in the subject line "Job Offer – Clinical Application Specialist in Optometry"
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