Client Specialist For Online Payments In Barcelona, Spain (Norwegian Speaker)

Become this organization'snew Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches!

Your responsibilities and impact working as Client Specialist for Online Payments:

Handling first line inbound administrative support requests by phone & email (B2B)

Assist new customers with their account activation, transaction status queries and financial requests

Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly

Emphasis on maintaining a strong customer relationship

Skills, qualifications and interest you need to succeed in this role:

Norwegian native, English fluent

Committed and dedicated

Having an interest in technology and analytics

Positive attitude toward changes

Team player with strong listening skills

Service-minded person with the ability to handle conflicts in a constructive manner

Being a strong communicator

No previous experience needed

Having a valid Spanish work permit or a citizenship that allows you to work in an EU country

What's in it for you?

Type of contract: Indefinido

Working hours: 39h/week, Mon-Fr 8:30 - 18:00

Salary: 1600€ + performance bonus of potentially 200€ per month

Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)

Equipment provided

Hybrid system after a few months in the company

Spanish lessons

Meal allowances are possible

Constant training

International environment

Support from the company regarding NIE and SSN

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona

What should you expect from living in Barcelona?

The unique experience of an international and diverse culture

A beautiful beach city surrounded by both coastal towns and mountains

Delightful gastronomic experiences of Spanish, Catalan and World cuisines

Quite a dynamic and active urban life where it is difficult to get bored

Sunny days, Mediterranean weather and a relaxed lifestyle

An attractive startup and innovation hub with exciting opportunities

Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.

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