Client Services Representative

*Based in Egham, UK* About This Role Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive.
In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Gartner Expert community to problem solve around our clients most pressing technology and business-related questions and problems.
What you'll do Provide research and resources to business leaders to help improve their businesses.
Read industry research and develop understanding of complex topics.
Provide executive level customer service.
Build strong working relationships with the Gartner Research & Advisory Expert community and receive unlimited access to all Gartner research content.
What you'll need Bachelor's degree or equivalent preferred.
Strong time management and organizational skills.
Analytical mindset.
Great written and verbal communication skills.
Ability to use English at a high business level (Speaking, reading, writing).
Who you are Technologically savvy: able to quickly learn new systems and tools.
Positive attitude towards KPIs and targets.
Strong interest in business and technology along with a willingness to learn.
What We Offer An upbeat, positive and collaborative working environment.
Opportunity to develop your career in a world's leading IT Research and Advisory Company which is facing incredible growth.
Competitive compensation and performance based bonus structure.
A first class training program.

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