Client Service Specialist For Online Payments (Swedish Speaker)

Are you a number enthusiast with an interest in the financial insurance world?Are you structured and organized and have an affinity for technology and the online payment industry?Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches!Your responsibilities and impact working as Client Service for Online Payments:Handling first line inbound administrative support requests by phone email (B2B)Assist new customers with their account activation, transaction status queries and financial requestsProvide additional product information and ensure continuity of the merchant business by responding quickly and correctlyEmphasis on maintaining a strong customer relationshipSkills, qualifications and interest you need to succeed in this role:Soeaking a native leve of Swedish and a fluent kevel of EnglishCommitted and dedicatedHaving an interest in technology and analyticsPositive attitude toward changesTeam player with strong listening skills Service-minded person with the ability to handle conflicts in a constructive mannerBeing a strong communicatorNo previous experience neededHaving a valid Spanish work permit or citizenship that allows you to work in an EU countryWhat's in it for you?Type of contract: Indefinido39h per week: shifts can be from Monday to Friday 08:00-20:00, and Saturdays 10:00-14:00Salary: 1500€ + performance bonus of potentially 200€ per monthTraining: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)Equipment providedHybrid system after training Spanish lessonsMeal allowances are possibleConstant trainingInternational environmentSupport from the company regarding NIE and SSNYour Future Company:This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients.
As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in BarcelonaWhat should you expect from living in Barcelona?The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather and a relaxed lifestyleAn attractive startup and innovation hub with exciting opportunitiesFeel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.