Client Manager
Madrid, Spain
About Us
Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions.
Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.
Responsibilities Deliver and exceed quarterly and annual targets including compiling and monitoring weekly and quarterly forecasts and creating a robust pipeline of opportunities.Develop and maintain a healthy active pipeline of new business opportunities.Conduct effective outreach on a weekly basis, as per the Go To Market strategy set by the business.Uncover prospect challenges that we are able to help them resolve through a value-based selling approach.Build relationships at management level and day-to-day buyer level.Ensure all clients are delighted and can promote internally a positive experience of Toluna.Develop relationships that encourage referrals to other departments or divisions.Create bids and proposals that resolve identified prospect needs and articulate the benefits of working with Toluna.Conduct quarterly territory reviews to understand and plan for growth in your clients or prospects.Collaborate with the Enterprise Account Director to create a personalised account-based approach in line with the Go To Market strategy.Develop and maintain an in-depth knowledge of the solutions Toluna offers and Toluna's systems.Required Skillset 2-5+ years proven successful experience at account executive, account manager or commercial insight role within a research or marketing organisation.The ability to uncover opportunities within a business, problem solve and articulate the benefits of the solution to sell 'value' driven deals.You can articulate strengths and clear benefits when negotiating against our competitors.You understand market research/insight and have had exposure to different areas of market research.You thrive in a fast turn and consultative sales arena, covering a wide range of clients and doing the bidding and full deal cycle yourself with a range of deal sizes and volume.Our Values Acting with Ownership: Demonstrating individual accountabilityBringing a Forward Mindset: Being action-oriented, bold & entrepreneurialCollaborating with Curiosity: Exhibiting teamwork through togethernessDiscussing openly, committing jointly: Sharing your views openlyEmbracing Empathy: Being egoless & caringWhat we offer Competitive fixed salaryAttractive variable component (OTE)Company eventsCompany pensionDiscounted or free foodPrivate medical insuranceReferral programWork from homeToluna is an equal opportunities employer.
We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace.
One small way we're focused on moving ourselves – and the world- forward.
With +43 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.
Join our global team.
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