Client Account Coordinator (Global Benefits Management) What can you expect? Opportunity to work in a dynamic and truly global team and roleMany development and on-the-job learning opportunitiesCompetitive salary and benefitsFlexible working hours and hybrid working modelBusiness casual dress code, integration, and wellbeing eventsMultilingual community with inclusive atmosphereWe will count on you to: Support the execution of client benefit strategy and ensure client satisfaction with underlying servicesServe as the day-to-day point of contact for multinational clients, as well as internal parties such as brokers, on client deliverables and educate them on best practicesOn-board and implement new GBM clientsConduct regular status update calls with clientsWork closely with admin team on client's projectsReport and explain policy data as well as policy renewal outcomes to your global or regional client contactsReceive inbound inquiries from clients and brokers in need of solution assistanceWhat you need to have: Knowledge and experience in employee benefits and/or general insurance areaClient facing experienceProject management and organizational skills with the ability to prioritize and manage multiple projects simultaneouslyAbility to build and sustain strong relationships with clients and internal stakeholdersExcellent command of spoken and written English and Spanish languagesStrong communication and presentation skillsProficient with MS Office and general ease with different systemsWhat makes you stand out: Team player combined with the ability to work independently with minimal supervisionGood analytical skills and strong attention to detailsMarsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
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