Do you speak fluent French and are you available at the moment for a temporary contract?
Do you have previous claims handling experience or would you be interested in transferring your skills to a Claims role?
We have a temporary contract (6 months) opportunity available for a French Speaking Claims Processor in our Madrid office.
Role Purpose:
The individual processor role is an essential part of the CE claims hub team, responsible for handling claim admin tasks for other European clusters.
The position holder will provide various claims administrative services to our customers to support them through the process of bringing the claim to completion, e.g., advanced reporting needs, BDX file booking, or various system data completion/tracking needs.
This is an excellent position to break into commercial claims and its fast-growing administration needs.
Full comprehensive training (KT) will be provided to help you become a skilled Claims Processor and a valuable part of the Madrid hub team.
The ideal candidate will work as part of a diverse claims team to deliver high-quality service to our CE clusters and ultimately for our brokers and customers.
Key Responsibilities:
Claims administrative delivery goals: Perform day-to-day tasks on time and work under set deadlines (SLAs), proactively manage process exceptions while collaborating with the Hub Team leader and colleagues.
Data Quality / Integrity: Maintain claims data entry and indexing file upload/documentation integrity in all used systems.
Best Practice: Adhere diligently to the best practices laid out under the rules and guidelines for the Madrid Hub 'Playbook' and EMEA claims processes and protocols.
Internal Development: Perform with a high level of technical competency for claims admin activities and commit to personal development through given coaching.
Quality of service: Deliver high-quality service within authority for various claim admin types or standard settlements.
Key Requirements:
Native/Bilingual in French.
Advanced level in English (C1).
Bachelor's degree in law is preferred.
Basic knowledge of commercial insurance A&H, P&C classes, UW or policy issuance is preferred.
Ability to organize work and perform within time constraints.
MS Office knowledge.
Experience of working independently or as part of a team – self-motivated.
What we offer in return:
30+ days of vacation a year.
6 months temporary contract.
2 days working from home option + additional flexible days.
Working from home allowance.
Entry time flexibility.
Private medical insurance.
Life and accident insurance.
Meal allowance.
Pension plan.
Stock purchase plan.
Flexible compensation scheme.
Gympass.
Employee assistance program.
Comprehensive Learning & Development offer.
Integrity. Client Focus. Respect. Excellence. Teamwork. Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients, engaged in mutual trust and respect for our employees and partners. A place where colleagues perform at the highest levels in a collaborative and supportive environment.
Diversity & Inclusion At Chubb, we consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation, or gender identity or expression or any other legally protected category.
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