Do you speak fluent French and are you available at the moment for a temporary contract?
Do you have previous claims handling experience or would you be interested in transferring your skills to a Claims role?
We have a temporary contract (6 months) opportunity available for a French Speaking Claims Processor in our Madrid office.
Role Purpose: The individual processor role is an essential part of the CE claims hub team, being responsible for handling claim admin tasks for other European clusters. The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion, e.g., advanced reporting needs, BDX file booking, or various system data completion/tracking needs. This is an excellent position to break into commercial claims and its fast-growing administration needs. Full comprehensive training (KT) will be provided to help to become a skilled Claims Processor and a valuable part of the Madrid hub team. This approach strengthens the collaboration with the local countries. The ideal candidate will work as part of a diverse claims team to deliver a high-quality service to our CE clusters and ultimately for our brokers and customers. They will also be asked to constantly evaluate and develop technical and claims admin skills through on-floor coaching and the talent portal in a variety of specific LOB standard tasks. Key Responsibilities: Claims administrative delivery goals: Perform day-to-day tasks on time and have the capability to work under set deadlines (SLAs), highlight and manage process exceptions proactively while working closely with the Hub Team leader and colleagues in a collaborative and agile environment. Data Quality / Integrity: Maintain claims data entry and indexing file upload/documentation integrity in all used systems. Best Practice: Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub 'Playbook' and EMEA claims processes and protocols. Internal Development: Perform with a high level of technical competency for claims admin activities and commit to personal development through given coaching. Quality of service: Deliver high quality of service within authority for various claim admin types or standard settlements.
#J-18808-Ljbffr
