Role Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters. The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion & fulfill e.g., advanced reporting needs, BDX file booking or various system data completion/tracking needs. This is an excellent position to break into commercial claims & it's fast-growing administration needs.Key Responsibilities:Claims administrative delivery goals: Perform day-to-day tasks on time & capability to work under set deadlines (SLA's), highlight & manage process exceptions proactively working closely Hub Team leader and colleagues (collaborative & agile environment).Data Quality / Integrity: Maintaining claims data entry & indexing file upload/documentation integrity in all used systems.Best Practice: Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub 'Playbook' & EMEA claims processes & protocols.Internal Development: Perform with high level of technical competency for claims admin activities and commit to personal development through given coaching.Quality of service: Deliver high quality of service within authority for various claim admin types or standard settlements.Key Requirements:Advanced level in English (C1) is a must.Native/Bilingual in Dutch is a must.Bachelor's degree in law is preferred.Basic knowledge of commercial insurance A&H, P&C classes, UW or policy issuance is preferred.Ability to organise work & perform within time constraints.MS Office knowledge.Experience of working independently or as part of a team - self-motivated.What we offer in return:30+ days of vacation a year2 days working from home option + additional flexible daysWorking from home allowanceEntry time flexibilityPrivate medical insuranceLife and accident insuranceMeal allowancePension planStock purchase planFlexible compensation schemeGympassEmployee assistance programComprehensive Learning & Development offerIntegrity. Client Focus. Respect. Excellence. TeamworkOur core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.Diversity & InclusionEqual Opportunity Statement: It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Chubb Spain must be legally authorized to work in Spain.
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