Location: France preference, however multi-location considered, in any continental European country where AXA XL has a branch.
In this role, you will be part of the Claims APAC & Europe team to drive technical excellence in respect of EPC claims across Europe. You will report to the Head of Technical Claims and Exposure Management, APAC & Europe.
DISCOVER your opportunity What will your essential responsibilities include?
You will provide guidance for key decisions across large losses and complex claims to the local claims teams, adhere to a portfolio view of the large losses, support local teams and focus on technical claims handling, training, client service, business alignment and continuous improvement.
Key to success is collaboration. You will accordingly work along with key stakeholders being the local claim teams, the EPC global practice lead, underwriters, actuaries, legal and other departments so as to deliver optimal client service.
Keys responsibilities:
Provide superior service to clients and brokers and ensure this is adhered to by all colleagues. Continuously identify any areas where this can be improved and share same with colleagues / management Provide oversight and direction related to coverage analysis, investigation, reserve analysis and strategic resolution of large and complex EPC across Europe Adhere to the large loss governance in respect of EPC claims across Europe, ensure consistency in the execution of same, attend watchlist / roundtable meetings and provide relevant input on strategic resolution / reserving (IBNR or case) Leading the claims response along with interested stakeholders to catastrophes and other major events for EPC and reporting same to the leadership teams Championing technical training and development to the local claims teams as well as other interested stakeholders Support underwriting teams with claim trends, identify and share lessons learned, marketing and business alignment as well as attend client meetings Assist the Head of Technical Claims & Exposure Management with reporting and controls in respect of EPC claims across Europe Collaborate with other practice leaders across the region and globally so as to ensure consistency in the execution of the practice governance; Establish a clear line of communcaition on regular basis with reserving actuaries. SHARE your talent We're looking for someone who has these abilities and skills:
Technical skills: Bachelor's degree and / or relevant experience Solid experience in managing Energy, Property, and Construction claims Technical knowledge of the relevant product Fluent in English and another language (preference German / French) Transversal skills: ·Influencing / negotiation and critical (out of the box) thinking – ability to assist colleagues in the resolution of their claims, ability to communicate and engage with underwriters / other interested stakeholders
·Listen and communicate efficiently, adapting to audience and channels
·Management of conflict, lead others to embrace his/her opinion and reach a positive, accepted closure to a conflict
·Ability to manage change
·Focus on superior client service
FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
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