Claims Operations Analyst- Madrid

Detalles de la oferta

Do you have advanced Excel skills (including knowledge of pivot tables and v-lookups) and are you passionate about building on your existing analytical skills within one of the largest insurers in the world?
If you are an analytically minded graduate with experience in an office environment with strong Excel skills or bring experience in a similar Data Analyst role, then we would love to hear from you!
Consumer Lines in Europe is largely comprised of mobile phone insurance (MPI) distributed by mobile phone network operators (MNOs). Chubb has a leading market position established through strong relationships with the region's leading MNOs, Personal Cyber, and spectacle insurance.
The successful implementation, ongoing management, and profitability of these programs has a heavy dependency on third party administrators (TPAs), supply chain, logistics, and salvage disposal partners who make up a significant component of Chubb's service delivery.
Strict adherence to policy, process, and procedure is key in ensuring that all internal controls such as Sarbanes & Oxley and external contractual expectations are met. As the insurer, Chubb is responsible for the service delivery and therefore has a contractual and regulatory responsibility to ensure that the supplier is acting within the remit and authority it has been contractually appointed to perform.
Analysis of supplier performance is also integral within the role, which involves performance assessment using pre-defined SLA reports against contractual obligations.
The role contributes significantly to the successful management of:

Premium growth – winning new/additional business
Client retention – providing 'best in class' service
Profitability – Supply chain and procurement management
Regulatory compliance – Third party management to regulatory standards e.g. project SOAR/Pegasus

Key Responsibilities:

Supplier Indemnity Bordereau Tracking, Validation and Payment Execution: Be accountable for the timely receipt of supplier bordereaus and taking necessary chase actions where these are not received in the expected timeline. Perform validation of received bordereaus using pre-defined criteria, addressing and resolving any validation issues with the supplier, and making the payment entries into Chubb systems.
Supplier Administration Fee Tracking, Validation and Payment Execution: Be accountable for the team's timely receipt of supplier bordereaus and taking necessary chase actions where these are not received in the expected timeline. Perform validation of received fee requests using pre-defined criteria, addressing and resolving any validation issues with the supplier, and making the payment entries into Chubb systems.
Salvage Disposal Tracking, Validation and Invoicing: Be accountable for the execution of SPL's salvage disposal strategy which includes obtaining salvage reports from suppliers of devices that can be sold, engaging salvage buyers to bid on salvage handset stock, and instructing the successful buyer to collect the salvage. Produce invoices to the salvage buyer, track payment of the same, and create the necessary financial entries in Chubb systems.
Excess & Refund Reporting: Responsible for creating and maintaining the reporting which identifies excess issues for private and VIP customers.
Document Storage: Ensure that all relevant communication, financial transactions, and documentation received and actioned is stored in accordance with all internal pre-defined requirements to ensure full compliance with Chubb Sarbanes and Oxley and GDPR policy, process, and procedures.

Key Requirements:

Advanced level (C1) in English
Other European languages (French, German, Italian, Dutch) are a strong plus
At least 1 year's experience in a comparable role
Recognized Degree or equivalent academic qualification; or equivalent Insurance industry qualification
Experience working within a team environment
Strong Analytical and/or mathematical background/experience/qualifications
Strong MS Office (Excel, Word, Visio, and PowerPoint) preferably intermediate level or above
Keen eye for detail – accuracy is key


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Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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