.We are looking for a number of Claims Handlers to join our market leading, lawyer led claims handling service in our CSG team. These roles will be situated in Newport (South Wales) and offer hybrid working, where you will be asked to come into the office 3 times a week. We have permanent and fixed term contracts available on a full time basis (especially suitable for students who may be looking for placement opportunities). Who you'll be working with? Our specialism is working with in the retail and consumer sector; handling claims arisingfrom the operation of motor fleets as well as the casualty claims arising from retail operations. We work with a range of corporate and insurer clients and are proud to act for household names and to work with major UK retailers. We are a team of over 60 working across two locations in Newport (South Wales) and Leeds. We are committed to delivering a high quality claims handling service to our clients. We value team work, professionalism, and integrity. What's in it for you? You will have an excellent opportunity to develop your legal skills, knowledge and career with us in CSG, alongside: High levels of flexibility and a great work life balance. A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits). Opportunities for growth and progression including professional funding. Regular in person and remote social events. Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities. We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). Successful candidates will undergo a comprehensive training program to give you the knowledge to succeed. Given the size of the team and number of clients we work with, there is a real opportunity for growth and development. Progression can either be by technical development, building client relationships and/or progression to a supervisor or managerial role. Who you are? You do not need to have prior experience as a Claims Handler or a legal qualification in order to apply, we are happy to hear from those with customer service/retail experience and/or school leavers or graduates who are team players and have the passion for learning. You will have: IT skills - Be IT literate with a good working knowledge of Excel and Word. Prioritisation and Organisation Skills - the ability to structure your time well, prioritise work effectively and recognise when to ask for help. Interpersonal skills - communication skills to liaise with clients, intermediaries and colleagues on the phone and in person. Analytical skills - The ability to critically look at factual evidence, identify key legal arguments and apply the same. Commercial sense - The ability to know the principle or law but also know when is it worth pursuing it