Claims Coordinator

.Position OverviewAs the hub of all claims, the coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, and logistics of dispatching field personnel to jobs while ensuring that the required Cycle Time and insurance Service Level Agreement tasks deadlines are met.
The Coordinator will be responsible for following up daily with the OPS team to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines.A successful Coordinator will possess tenacity and thrive in a fast-paced environment.
The coordinator who is detail-oriented and able to focus on many projects in varying degrees of completion will be most successful in this position