Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing.
Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors on behalf of major international companies.
At Teleperformance, we do business with people, for people.
We want our employees to be inspired and motivated.
Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.
Purpose of the Role: As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs, and driving new business through various outbound campaigns.
You will help businesses work better together, move fast, and innovate.
As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets while being part of a larger sales team focused on growing our customer base across EMEA.
Responsibilities: Achieve SQO (Sales Qualified Opportunity) quota quarterly and hit a target level of activity daily and weekly.Manage a portfolio of assigned accounts to identify high potential prospects.Educate customers on what we have to offer.Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport, and assess needs.Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling), and build value for next steps in the sales process.Update and maintain prospect and customer data in Salesforce.Com (CRM database).Manage leads, contacts, accounts, opportunities, and activities in Salesforce.Com.Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities, and pipeline.Diligently document customer notes and deal details over the course of a customer's interaction (using Salesforce.Com) to ensure clarity on current and past customer interactions. Minimum Requirements: BA/BS degree OR equivalent practical experience.Native level of Polish.Ability to speak and write English fluently and idiomatically.Some experience in outbound sales, B2B sales, or business development, ideally in the IT industry.Some understanding of cloud computing concepts, particularly Google Cloud Platform solutions.Ability to connect business needs with adequate solutions, strong business acumen.
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