Job Summary: The CI/Collector is responsible for conducting credit investigations (CI) and ensuring the timely collection of payments from clients. This role involves fieldwork to assess the creditworthiness of potential clients and follow up on overdue accounts to minimize the company's risk of bad debt.
Key Responsibilities: Credit Investigation (CI): Conduct thorough credit investigations on potential clients. Verify the accuracy of information provided by clients through field visits and background checks. Assess clients' creditworthiness based on gathered information. Prepare detailed CI reports and recommendations for the approval process. Collections: Contact clients to follow up on overdue payments via phone calls, emails, and field visits. Negotiate payment plans and settlements with delinquent clients. Maintain accurate records of all collection activities and communications. Coordinate with the Branch Manager to address difficult cases and escalate issues as necessary. Qualifications: College Graduate, K to 12 Compliant or Highschool/Vocational Graduate are welcome to apply. Must be able to drive motorcycle and possess a Driver's License. Willing to do fieldwork. Able to work under pressure with less supervision. Has excellent interpersonal, communication, and customer service skills. Experience in a related field is a plus, but not required. Willing to be assigned in LOOC, SANTANDER, CEBU 6026. Job Type: Full-time
Benefits: Additional leave Company Christmas gift Company events Employee discount Free parking Health insurance Life insurance Opportunities for promotion Paid training Pay raise Promotion to permanent employee Schedule: 8-hour shift Day shift Holidays Monday to Friday Weekends Supplemental Pay: 13th month salary Commission pay Overtime pay License/Certification: Driver's License (Preferred)
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