Chief Technology Officer

Position Title: Chief Technology Officer
Duty Station: Valencia, Spain

Classification: Professional Staff, Grade P5
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible

Closing Date: 24 October 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM.

For the purpose of this vacancy, the following are considered first-tier candidates:

Internal candidates

External female candidates

Candidate from the following non-represented member states:

Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

Reporting directly to the Director of Information and Communication Technology/Chief Information Officer (ICT/CIO), the Chief Technology Officer (CTO) is responsible for driving technology-enabled innovation and delivering the digital technology backbone to enable IOM to scale capabilities needed to achieve its mission of humane and orderly migration.

The Chief Technology Officer will lead, manage, and coach a global and diverse team of cross-functional resources to define technology strategy, modernize technology infrastructure and operations, and manage technology innovation across IOM while fostering a culture of innovation, sustainability, and agility.

Core Functions / Responsibilities:

Build the CTO Team and establish relationships with key business partners and stakeholders. Represent ICT in different institutional bodies and governing forums.

Work with the CIO and ICT Management team to create, execute, and update ICT's vision, mission, and strategy, aligning with business partner strategies.

Oversee business-led technology solutions, ensuring they follow ICT governance practices, policies, and standards.

Maintain a holistic understanding of IOM's business and identify opportunities to introduce or enhance technology solutions to accelerate delivery of business outcomes.

Be a trusted advisor for business partners and other stakeholders, driving strategic discussions and influencing decisions on technology selection, design, and use.

Champion innovation and digital transformation by keeping up with business and technology trends and identifying opportunities to deliver value.

Build and operate enterprise-wide technology components and services, including infrastructure, networks, compute and storage, integration, and middleware services.

Define and manage technology standards and policies, and drive adoption of standard development methods, approaches, and tools.

Govern and execute technology change across all environments ensuring minimal disruption to existing products, services, and solutions.

Design, execute, and operate service management capabilities and tools, service catalog, and service performance management and reporting framework.

Monitor, measure, report, and review performance of infrastructure, network, and operations services and take corrective action as needed.

Lead innovation and Research and Development efforts to explore new technologies and evaluate their potential for IOM.

Continually assess and evaluate the impact of emerging technologies against strategic business needs and interpret business value for leadership team.

Drive technology optimization by adopting standard ICT agile methods, rationalizing application architectures, and consolidating platforms.

Develop, manage, and report on investment plans and budgets, providing transparency into costs and value for business stakeholders.

Promote the consolidation of platforms, applications and services across IOM, reducing complexity, technical debt and recurring/fixed cost.

Serve as a point of escalation for issues and decisions for the Valencia-based entities of the department.

Redesign processes to optimize flow, reduce waste, and improve effectiveness and efficiency.

Manage and mitigate risks and ensure compliance with IOM and ICT policies, standards, procedures, and security requirements.

Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

Master's degree in Engineering, Computer Science, Software Engineering, Business Management, or a related field from an accredited academic institution with ten years of relevant professional experience; or,

University degree in the above fields with twelve years of relevant professional experience.

Industry professional certification of any areas above will be a distinct advantage.

Experience

At least ten years of IT experience in relevant industry experience, including five years in a leadership role;

At least eight years' experience in at least two IT disciplines (such as enterprise architecture, solution architecture, network design/management, cloud technologies, middleware design and integration, database management or ICT operations management) in a heterogeneous environment;

Experience in design/management or Implementation of large-scale, enterprise applications;

Exposure to Data Centre Optimization, Data Centre Management Processes, Virtualization, public cloud services (AWS and/or Azure);

Experience in multi-vendor service management;

At least six years' experience working with multi-national or multicultural environment;

Executive leadership/technology team management experience leading, managing and mentoring global teams' growth and performance;

Experience with cloud implementations (SaaS, PaaS, IaaS), SOA, APIs, open data, microservices, MS SharePoint and Dynamics, event-driven IT and predictive analytics;

Experience in technology lifecycle management and integration techniques for dissimilar systems.

Skills

Advanced knowledge of business re-engineering principles and processes; Good understanding of Design thinking, planning and conducting user research, user testing, A/B testing, rapid prototyping.

Extensive experience in establishing and managing technical teams from inception, with a capability for hands-on leadership when necessary.

Thorough understanding of technical processes and life cycle methodologies, including Agile and DevOps.

Comprehensive knowledge of leading infrastructure, networking, platform, and cloud solutions.

Proven track record in designing, implementing, and managing contemporary technology architectures.

Substantial experience in driving innovation and change management within organizations.

Expertise in low-ops/no-ops automation across technical teams.

Demonstrated ability to lead change effectively at various organizational levels, integrating technology with business needs.

In-depth knowledge of holistic and next-generation enterprise architecture.

Ability to rapidly understand the functions and capabilities of new technologies.

Deep understanding of industry best practices and emerging technologies for driving digital transformation.

Proven proficiency in partnering with business stakeholders for strategic alignment and governance.

Advanced experience in IT management, agile development practices, and global IT delivery models.

Successful in designing and executing large-scale IT transformation initiatives on a global scale.

Excellent collaborator with outstanding interpersonal and diplomatic skills, capable of facilitating, negotiating, and influencing for successful outcomes.

Proven ability to lead and manage diverse, multi-functional global teams effectively.

Languages

IOM's official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of French, Spanish and/or another official UN language (Arabic, Chinese, and Russian) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 3

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization's goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM's competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 24 October 2024 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 11.10.2024 to 24.10.2024

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2024 609 Chief Technology Officer (P5) Valencia, Spain (59201045) Released Posting: Posting NC59201046 (59201046) Released

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