.Change and Release Process Owner – Job ProfileAbout UsGKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we craft, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world's car manufacturers.Role PurposeThe Change and Release Process Owner plays a crucial role in designing, implementing, managing, and maintaining the Global Change and Release processes across all IT related functions as part of our IT Service Management Team and being the focal point for successfully introducing and leading changes into the business.Key ResponsibilitiesProcess Design and ImplementationUtilising ITIL as a framework, best practice and exploiting previous experiences in a complex transformative organisation, design and implement processes to develop our Global Change and Release Management initiatives. As a critical member of the Service Management Team, work closely with key stakeholders across the IT and Business functions to ensure common understanding and working practices are adhered to whilst continuously seeking ways and methods to improve. This position demands a deep understanding of ITSM Change and Release management from not only a technical perspective but successful user adoption aligning to ITIL framework working to ISO27001 standards ensuring standardised, simplified and scalable operations.Change ManagementThe focal point for the life-cycle of all Technology related changes ensuring necessary processes are followed; stakeholders are communicated, business is prepared and appropriate release plans are documented to fully auditable standards.Release ManagementWorking with key stakeholders and the Service Management Team: Manage the release of approved changes into the business aligned to critical success factors whilst ensuring minimal negative business impact. In conjunction with key stakeholders, manage the transition and adoption to business-as-usual support and both audit and documentation requirements are satisfied.Values & BehavioursBuilds networks, relationships and trustEffectively builds formal and informal relationship networks inside and outside the organization. For example, makes connections to help people build their own networks; offers insights about internal and external contacts. Leverages networks to remain aware of industry developments and widen own sphere of influence. Builds the confidence and trust of others through honesty, integrity and authenticity.Navigates Organisational DynamicsManoeuvres comfortably through complex policy, process, and people-related organizational dynamics. For example, appreciates the main elements of the organizational culture and politics; gives others advice on how to operate effectively. Brings initiatives to the attention of those who can act as champions and advocates