TECHNICAL PROJECT MANAGER - Junior to Mid Level
Madrid, Spain (MUST BE IN MADRID OR COMMUTABLE TO OUR OFFICE IN MADRID, SPAIN)
About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions.
For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.
About the Role
Tillster seeks a Technical Project Manager to join its team, managing moderately complex technical and technology-centric programs and projects.
You will work cross-functionally with Product, Sales, Account Management, Marketing, Engineering, Technology Analysis & Documentation, Technical Support, and other teams, documenting and reporting program scope, deliverables, timeliness, critical paths, change control, and proactively engage in risk mitigation.
What You'll Do
Work with some of our biggest clients in Spain.
Build a project plan that gets clients live and to market as fast and with the highest quality possible.
Create clear communication and definition of what has been promised to the customer, the timeline, and outcomes expected.
Manage a high volume of fast-paced concurrent projects to successful delivery.
Set and meet deadlines with quality deliverables, adapting plans based on changing data or conditions.
Conduct daily project stand-up meetings, collect and disseminate information to functional teams and stakeholders.
Drive cross-functional team deliverables and schedules, hitting target milestones.
Ownership and accountability of accurate and timely project planning, management, coordination, tracking, and reporting.
Track open issues and risks and effectively negotiate to guide issues within internal groups to resolution.
Anticipate, identify, document, and manage key project and program risks.
Identify cross-functional dependencies, track, and report on their progress.
Document and communicate status, issues, and risks in a timely manner to stakeholders.
Ensure that the appropriate documents exist and are communicated to drive shared vision among project teams.
Create clearly understandable and actionable success criteria, objectives, and requirements.
Use effective verbal and written communication skills to interact with individuals at all levels of the organization.
Client engagement duties as required or directed.
About You
Bachelor's degree in Computer Science, Engineering, or closely related field.
Minimum 1-2+ years' experience in a technical project lead role.
Success working in an Agile/SCRUM environment required.
Must have experience in Engineering and IT computer systems.
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