About the RoleUber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for couriers searching for earnings opportunities. The Central Operations team is scaling the most impactful projects across Spain. The team's outstanding focus on the entire country allows us to dream big and drive outsized change in areas like marketplace dynamics, logistics, consumer growth, or restaurant engagement.Our Courier Operations team is passionate about optimizing courier growth, experience, and engagement to support Uber Eats' growth in Spain. This role calls for a combination of deep operational know-how, analytical skills, and project/partner management.What You'll DoProactively scope and lead multiple projects to help grow our pipeline of Fleet Partners and couriers in Spain to fuel Uber's growth.Develop strategies and build processes and tools to measure and improve the operational performance of Fleet Partners and couriers (reliability, timeliness, quality, safety, cost).Define critical metrics and develop dashboards to track our delivery performance in Spain; report findings to senior leadership to define long-term strategy and decision-making.Collaborate and work cross-functionally with other operations teams as well as Tech/Product, Finance, Legal and Support to ensure insights inform broader critical initiatives.What You'll Need2+ years of operational and analytical experience in Operations, Tech or Finance/Consulting.Self-starter with an analytical orientation; compassionate and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; flourishes with change and comfortable with ambiguity.Bias toward action and constant push for clarity and execution.Excellent written and verbal communication skills as well as partner management, consensus building, and project management.Exceptional Excel/data management skills; SQL proficiency is strongly preferred.Degree preferably in business, economics, math, or other related field.At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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