.Sennder is a European digital freight forwarder looking for a Carrier Manager to join our Carrier Management team. The role is based out of the Madrid office and will report to one of the team leads. Do you want to help us shape the future of the logistics industry? We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Just be yourself and maybe you'll bring something valuable to the role we didn't initially think of.ABOUT THE ROLEIf you're passionate about taking yourself, sennder, and the logistics industry to the next level, curious, and driven by solving puzzles and influencing how we reach our business goals, then you might be who we're looking for. What others may consider uncertainty, you see as an opportunity to learn and be proactive, while being a team player and understanding how your personal development intersects with the company's growth.As a Carrier Manager you'll work on interesting responsibilities like the operational responsibility for our carriers and expanding our carrier network, in order to meet the needs of our customers and offer the best quality on the market. We hope you are excited to help create a product with lasting value, improve your sales abilities and learn about how we're changing the Logistics Industry.IN THIS ROLE YOU WILL...Responsible for the punctual and sensible disposition of our transports, furthermore you coordinate loads and calculate freight prices with carriers.You are the first point of contact for our carriers. Together, you monitor, manage and deliver the required customer service level to our client.Monitor and control continuously logistic KPIs (in-time delivery, transit times, delivery exceptions, etc).Investigate root causes of delivery failures, implement measures to continually improve delivery performance.Maintaining strong relationships with our logistic partners and manage the operational processes.PREFERABLY YOU ARE...Strong interpersonal and communication skills in Portuguese, Spanish and English is a nice to have.Successfully completed a commercial education, some experience in the field of freight forwarding is a plus.Ability to work with people in fast paced environment as well as the ability to work independently.Multi-tasked oriented and possess good organizational skills.Resilient and stress-resistant.WHAT YOU CAN EXPECTA fast-growing company, transitioning from startup to scale-up, where your work will make an impact on our growth and lead to several career opportunities.An international team of 900+ people with 65+ nationalities spread across 7 country offices with English as our company language.A quarterly feedback and review process for personal development. We also use "Objectives and Key Results" for company goals