Career Opportunities: Technical Support Analyst (40346)At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity.
New ideas, perspectives, experiences, and expertise make Cameco stronger.
We are committed to building a diverse workforce reflective of the communities we operate in.
Our vision is to create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success.
Cameco is committed to providing an inclusive selection process, free from systemic barriers.
We support employment equity and encourage all members of underrepresented groups (i.e., women, Indigenous peoples, persons with disabilities and members of racialized groups/visible minorities) to voluntarily disclose.
Cameco welcomes applicants from all backgrounds, abilities, and experiences to apply.About UsCameco is one of the largest global providers of the uranium fuel needed to energize a clean-air world.
Utilities around the world rely on our nuclear fuel products to generate safe, reliable, emissions-free nuclear power.
Cameco's corporate office is based in Saskatoon.
We have mining operations and projects in northern Saskatchewan, Kazakhstan, the United States and Australia.
We are also a leading supplier of uranium refining, conversion, and fuel manufacturing services from our operations in Ontario.McArthur River, located in northern Saskatchewan, is the world's largest high-grade uranium mine.
The uranium produced at McArthur River is used for nuclear fuel products, which utilities around the world rely on to generate safe, reliable, emissions-free nuclear power.The RoleReporting to the manager of IT services, you will join a high-energy, client-driven team responsible for delivering IT services at our Northern Saskatchewan operations.In this role, you will:Act as a key liaison between the business technology services department and the site operational teams, to maintain a seamless and efficient IT environment while delivering high quality customer service to end users.Support and train end users on mobile devices and applications enhancing their efficiency and effectiveness in work process at the operations.Provide subject matter expertise and contributions into the planning and execution of various business technology service projects as required.Required:Diploma in information technology or in a related technical field.Equivalent combination of education and work experience considered (5-8 years).Ability to work independently.Demonstrated experience providing outstanding customer service and troubleshooting skills.Understanding of mobile devices, IOS and Android.You will work a 7-day-in/7-day-out rotational schedule commuting to the site by aircraft.Recommended:Experience with Windows 10/11, Active Directory, Microsoft Office products, Apple, Dell, Microsoft, and HP hardware.Experience with network troubleshooting, including TCP/IP, DNS, DHCP, and VPN technologies.Conditions of Employment:Substance Test.Cameco is proud to offer a competitive total reward package which includes:Competitive compensation program with base and variable pay.Flexible health, drug, dental, and vision plan with a health spending and personal spending account.Fixed benefits including employee and dependant life, ADD, disability benefits and paid vacation leave.Employee Family Assistance Programs.RRSP and RPP matching program.Relocation costs.Cameco is an employment equity employer and aims to achieve gender parity, and as such, preference will be given to qualified members of equity groups.
We are strengthened by the diverse backgrounds of experiences and encourage applicants with various levels of expertise to apply, as equivalent combination of education and work experience are considered.Posted: September 19, 2024Posting end date: October 10, 2024Salary Range: $82,630 - $103,290Safety Sensitive SitePreference will be given to Residents of Saskatchewan's North (RSN).The physical and psychological safety of our employee's is a top priority at Cameco.
We invite candidates to voluntarily disclose accommodation requirements, if contacted in relation to a job opportunity.
Information received will be addressed confidentially and Cameco's Workplace Inclusion and Accommodation Program document is available upon request.
Successful candidates for all positions that will work at Safety Sensitive Sites or Safety Sensitive Positions must take and pass a Substance Test, which includes marijuana, as a condition of employment.
Marijuana remains in a user's system for about 30 days, so applicants who recently used marijuana recreationally should not expect to pass a substance test.
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