We are looking for passionate, curious and driven team players who are ready to ignite ideas, push boundaries and drive innovation. At Accenture you'll work on innovative projects and develop your career, collaborating with the best teams in the world. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services at scale in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.
We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world's largest network of Advanced Technology and Intelligent Operations centers.
With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
About the role
Strategy & Consulting professionals help transform the world's leading organizations, working across the C-suite to capitalize on disruption, enable competitiveness, and drive growth and profitability via continuous innovation.
We are currently looking for Cards Business Analyst in Madrid :
Job description:
Experience in cards disputes or chargebacks management processes within the banking market, preferably in Spain.
Experience working with the Spanish national card scheme (STMP) and card processors (RedSýs, CECA).
General knowledge of Card Payments value chain:
Card payments from the issuer perspective.
Card operations: Approval, return, reversal, dispute presentment, chargebacks, and arbitration.
Card disputes management.
Experience in Payments management lifecycle for card operations controls, traceability, and monitoring across all value chains.
Experience managing card payments from a user interface perspective or the systems involved in:
Adjustment, Interchange, and transaction details.
Experience using, parameterizing, or developing tools such as Centex, Diusframi, Pega smart disputes, Adyen disputes, Ethoca, Verifi.
Dynamic, creative, committed people with interpersonal and teamwork skills.
The candidate must be fluent in English.
Qualifications:
+3 years of experience in a similar role.
University degree in Engineering or Business Administration.
MBA is a nice to have.
High level of English.
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
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